Straight to the employer's own application — no middleman.
The posting explicitly names Jamaica, Trinidad and Tobago, Barbados, and other anglophone Caribbean nations in its allowed countries list, and states 'Based in the Americas, remote-friendly' with UTC offsets including -5 and -4. The role is a full-time employee position with no language requirement beyond English, no US work authorization language, and no physical presence mandate.
“Antigua and Barbuda, Argentina, Bahamas, Barbados, Belize, Bolivia +30 more” Geographic scope — Caribbean named explicitly; included subject to G3 (which passed above).
“greenland; suriname” Geographic scope — Structured location list contains unrecognisable entries — templated artifact, not trusted as scope.
“Stated location / restrictions: Antigua and Barbuda, Argentina, Bahamas, Barbados, Belize, Bolivia +30 more [including Jamaica, Guyana, Trinidad and Tobago]” Geographic scope — Explicit inclusion of multiple anglophone Caribbean nations in the allowed countries list confirms geographic eligibility.
“Based in the Americas, remote-friendly.” Geographic scope — Americas scope with remote-friendly designation confirms the role is open to Caribbean locations without requiring relocation.
“Source-provided allowed UTC offsets: -10, -9, -8, -7, -6, -5, -4, -3.5, -3, -2, 0, 14” Timezone — UTC-5 (Jamaica) and UTC-4 (Trinidad & Tobago) are both included in the allowed timezone offsets.
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Hi, my name is Michael, Head of Data and Analytics at Customer.io , and I’m looking for a Manager, Data Science & Analytics to lead and evolve Customer.io 's internal data science & analytics function. This team serves as a strategic partner across Product, Marketing, Sales and Customer Experience organizations, helping the company make better decisions through forecasting, experimentation, behavioral analytics, and rigorous measurement.
In this role, you'll lead a team responsible for delivering business value through the applied use of data. You'll partner closely with leaders across the company to guide decisions, define success metrics, improve customer and product experiences, and drive operational efficiencies.
Success in this role requires strong leadership, analytical and technical rigor, and business acumen. We view our data team as more than a reporting function, and as a trusted advisor to the business - bringing clarity through ambiguity, uncovering opportunities, and helping Customer.io move faster and operate smarter as we scale.
Lead behavioral analytics, customer segmentation, experimentation, and product measurement efforts, helping teams understand customer behavior, evaluate product performance, and prioritize roadmap investments.
You'll have real ownership - of a team, of a data function, and of a company that's actively building toward an AI-native analytics future. This isn't a reporting shop. You'll have a seat at the table with senior stakeholders and the latitude to shape how data drives decisions at Customer.io .
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact .
Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Straight to the employer's own application — no middleman.
Tell us and we'll mark Customer.io as a company that has actually hired in the Caribbean. It's the most useful thing on this board and it only exists because people report it.
I got hired here →
