Manual QA Engineer (Frontline Feature & Support Testing)

Role Summary

• Performs deep functional, exploratory, and customer-focused testing for new features and production issues.

Key Responsibilities

• Execute manual testing
• Create high-quality test cases (Test Plans, traceability)
• Validate backend data using:

SQL Server Management Studio

• Validate file integrations using:

Using internal tools

• Capture evidence and defects:

Using internal tools

• Perform:

Exploratory testing

Feature Testing

Regression Testing

• Assist with UAT as needed
• Workflow validation across distributed systems.
• Validate document outputs and compliance workflows using:

Azure Document Intelligence

• Reproduce and validate customer issues
• Coordinate with automation engineers to develop and review tests – In addition, has the desire to learn automation with AI tooling.
• Frontline support for hot fixes and patches
• Demo new features and fixes to Compliance, Customer or Product teams.

Required Skills

• Strong manual testing experience
• Excellent attention to detail
• Ability to test complex workflows

Nice to Have

• Mortgage/FinTech experience.

Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to hr@headspin.io