The posting explicitly states 'Remote' with no geographic restrictions, no work authorization requirements, no language requirements beyond English, and no timezone constraints. The role is described as entirely remote and scalable across distributed accounts, with no in-person visits required. Odeko's non-discriminatory hiring statement and global scope support eligibility for a Caribbean-based English monolingual applicant.
“This person is accountable for keeping those customers engaged, growing, and clear on why they chose Odeko in the first place, entirely through remote, scalable, market-aware communication — not in-person visits.” Physical presence — Explicitly confirms role is entirely remote with no in-person component, satisfying G2.
“Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.” Work authorization — No work authorization requirement stated; inclusive hiring policy with no citizenship/visa restrictions mentioned.
“Strong written and remote communication skills — this role runs almost entirely through async, digital, and phone/video channels.” Language — English proficiency required but no additional language specified as required; no bilingual or language requirement stated.
“entirely through async, digital, and phone/video channels” Timezone — Async-first communication model means no specific timezone overlap required; distributed account base implies timezone flexibility.
Through the Odeko web portal and mobile app, customers can purchase supplies from hundreds of national and local brands, track ordering trends, finance equipment, and access insurance. Customers that use Odeko can increase their revenue, reduce their environmental footprint, and save significantly on their cost of goods and time spent on vendor management.
The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.
This is a new, foundational role on the Revenue team. The Senior Manager, Inside Sales will own a large, multi-market portfolio of smaller-revenue, single-location accounts — customers who don’t currently warrant a dedicated field relationship, but whose retention, growth, and category adoption still matter significantly to Odeko ’s business. This person is accountable for keeping those customers engaged, growing, and clear on why they chose Odeko in the first place, entirely through remote, scalable, market-aware communication — not in-person visits.
This role is not about saying yes to every customer request. It's about building real customer intimacy at scale: knowing which accounts and moments deserve investment, running a proactive (not reactive) selling motion, and using judgment about what's right for the account and for Odeko 's margin. Because the portfolio spans many warehouse markets with meaningfully different customer profiles and buying patterns, a single national playbook won't work — this role will need to build and adapt market-specific strategies rather than a one-size-fits-all program.
This is a build role first: you'll stand up the segmentation, cadence, tooling, and playbooks for this function as an individual contributor, with the expectation that it grows into a managed team as the model proves out. You will report directly to the Chief Revenue Officer while this function is being established.
Partner with Market Operations and in-field Market Managers to keep account ownership clean as customers move between this portfolio and field coverage, and to escalate cases the segmentation model misses.
7+ years leading account management, customer success, or inside sales functions for a large, distributed account base — backgrounds in distribution, foodservice, CPG, or subscription/tech-enabled services are all relevant.
Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
Straight to the employer's own application — no middleman.
Tell us and we'll mark Odeko as a company that has actually hired in the Caribbean. It's the most useful thing on this board and it only exists because people report it.
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